I have come to accept that you are not the brainiest bunch on the planet (in fact when they were handing out intelligence I suspect that you weren't at the back of the queue but actually not in the queue at all as you couldn't find the queue and were riding around in your garish van looking for the queue (probably driving dangerously)) but please can you note the following:
- I work in a school. Our school is not open on a Saturday. Therefore claiming that a package was successfully delivered on a Saturday is a lie. Do not argue this fact, accept that you have been caught out, sort the delivery out and we can both move on. Do not continue to argue until the package is delivered the following week. DO answer my complaint.
- Sometimes we are open during holidays and I am onsite. If I order something to be delivered during a holiday then I will be there to collect it. Don't assume that we are closed and don't both to attempt delivery and claim the school was locked up. See above about being caught out.
- If the school is closed and I ask for a delivery to be made at the start of term, do not attempt to deliver during the holiday and wonder why the school is shut.
- If the school is closed and I ask for a delivery to be made the first day of term, I mean the coming term, I don't mean term after that, or next year or ten years time. I certainly don't mean a random date plucked out the air to suit you.